I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Most of our items are made with additional side seam allowance to allow for further adjustments and we also accept custom request at an additional charge.
Please message size details after purchase on custom size orders. Please note any adaptation or Personalised made to order pieced and alterations of original design or customers own designs are non refundable
Wholesale is available based on the quantity you need. Please email with the style and quantity you need and timescale for prices.
Generally made to order items are made and posted between 2-3 weeks with exceptions to bridal occasion gowns and actual arrival will be determined by your location. Please allow 3-7 working days for available stock to be sent out to you. Plesse note again that actual arrival to your destination address is determined by your countries postal system which SosoMe cannot be held accountable for.
All other items already in stock are posted within 3-7 working days to all destinations.
Unless otherwise stated in the individual listing, you will recieve item as pictured.
Returned postage is covered by the customer
Yes. All custom request start from £300 GBP actual price will be determined on review of the item you need made.
All postage is now sent with tracking number